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Hoxton Carpet Cleaners Cookie Policy Overview

This Cookie Policy explains how Hoxton Carpet Cleaners uses cookies and similar technologies on our website. It describes the types of cookies we use, the purposes for which we use them, and the choices you have in relation to cookie settings. By continuing to use our website after seeing the cookie notice, you agree to the placement and use of cookies as described in this policy.

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our services. Any changes will take effect once the updated policy is published on our website.

What Are Cookies

Cookies are small text files that are stored on your device when you visit a website. They help the website recognize your device and store information about your preferences or past actions. Some cookies are needed for the site to function properly, while others support performance monitoring, analytics, and marketing activities.

Cookies can be session cookies, which are deleted when you close your browser, or persistent cookies, which remain for a set period or until you delete them. First party cookies are set by our website, while third party cookies are set by external services that we use.

Types of Cookies We Use

Essential Cookies

Essential cookies are necessary for the website to function and cannot be switched off in our systems. They are usually set in response to actions made by you, such as navigating between pages, filling in forms, maintaining secure sessions, or adjusting privacy preferences.

Without these cookies, key features of the site, such as accessing secure areas or completing booking and enquiry processes, may not work properly. These cookies do not store information that directly identifies you, but they enable core functionality that you request when using the site.

Analytics and Performance Cookies

Analytics cookies help us understand how visitors use our website. They collect information such as which pages are visited most often, how users navigate between pages, and whether visitors encounter errors or broken pages. We use this information in an aggregated form to monitor website performance and improve usability.

These cookies support performance monitoring by providing insights into page load times, interaction patterns, and visitor trends. This allows us to identify areas that may need improvement, ensure that our content is relevant, and maintain a reliable and efficient browsing experience for you.

Marketing and Personalisation Cookies

Marketing cookies are used to deliver content and adverts that are more relevant to you and your interests. They may be set through our site by advertising or social media partners. These cookies can help limit how often you see a particular advert and measure the effectiveness of marketing campaigns.

Marketing cookies may track your visits across websites to build a profile of your interests. The aim is to show you offers, services, or content that are better aligned with your preferences. If you do not allow these cookies, you will still see general advertising, but it may be less tailored to you.

How We Use Cookies for Performance Monitoring

Hoxton Carpet Cleaners uses analytics and performance cookies to measure how well our website is performing. This includes tracking loading speeds, responsiveness on different devices, and how users move through pages. The data collected helps us detect technical issues, improve user journeys, and optimise our content.

All performance monitoring information is processed in a way that does not directly identify individual visitors. Instead, we rely on aggregated and anonymised statistics to make informed decisions about improving the design, structure, and reliability of our website.

Your Cookie Choices and Control

You have the right to decide whether to accept or reject non essential cookies. When you first visit our website, you may be presented with a cookie notice that allows you to manage your preferences. You can typically choose to accept all cookies, reject non essential cookies, or customise your settings for analytics and marketing cookies.

Most web browsers also allow you to control cookies through their settings. You can usually configure your browser to block or delete cookies, including those that have already been set. Please note that blocking essential cookies may affect the functionality of the website and could result in certain services not working as intended.

If you change your mind after accepting cookies, you can revisit your browser settings at any time to clear existing cookies or adjust your preferences. For more information on how to manage cookies, refer to the help or support section of your browser.

Retention of Cookie Data

Cookies are stored on your device for different periods depending on their purpose. Session cookies are removed when you close your browser, while persistent cookies remain until they expire based on a set duration or are deleted by you through your browser settings. We only retain cookie data for as long as necessary to fulfil the purposes outlined in this policy.

Further Information

If you wish to understand more about how we handle personal information that may be linked to cookie data, please refer to the privacy information available on our website. That information explains our wider approach to data protection, legal bases for processing, and your rights under applicable data protection laws.